Checkmates Link :

https://community.checkpoint.com/t5/Security-Gateways/Command-cpinfo-y-all-and-show-installer-showing-different-result/m-p/92500

Dear Checkmats,

I need to understand which showing difference output of “cpinfo -y all” and “show installer packages installed” with showing different results with two different cluster.

Gateway Version	R80.20
Jumbo Take Previously	take_141
Now Jumbo Take	take_161

PortFix Installed (For Zombie Process):HOTFIX_R80.20_JHF_T141_747_MAIN

Output before Jumbo Upgrade (take_141 + portfix) (cpinfo -y all)

Output before Jumbo Upgrade (show installer packages installed) (take 141 + Portfix)

After Upgrade to take_161 (Cluster X & Y)  (cpinfo – y all)

After Upgrade to take161 (Cluster X)  (show installer packages installed)

After Upgrade to take161 (Cluster Y)  (show installer packages installed)

After upgrade to take_161 we have not observed zombie process but need to understand is still Portfix is exist after jumbo upgrade ?

Or new jumbo take_161 resolved the zombie Process issue ?

Also both “show installer packages installed” and “cpinfo – y all” out showing different result with different cluster.

Kindly clarify

After Upgrade to take161 (Cluster Y)  (show installer pAnswer by Boaz_Orshav (Employee+, community.checkmates.com)ackages installed)

There are two directions to your issue:

1. CPInfo versus installer results – these are not the same tools hence some differences might occur and the important thing is to understand what is the expectation and which result does not meet the expectation.

2. Differences between two clusters which were installed the same.

In order to verify they were indeed installed the same the simplest way is to check /opt/CPInstlog/DA_Actions.xml on both and compare.